Our Support Service - RMA Return Form
This easy is your shipment:
1. Complete the online form below and click "Submit".
2. You will receive an e-mail with your details from us.
3. Please print them out and enclose the printout of your shipment!
4. In the e-mail you will find a UPS link for a shipping coupon.
5. Send the device and printout to the following address:
The warranty period expires prematurely, as far as the purchaser undertakes unauthorized repair attempts or other changes to the device or the error is due to a faulty operation or installation by the purchaser. In this case, for the review of the device € 120.00 plus 19% VAT will be charged. This service charge also applies to devices that are outside the warranty period.